Balteschwiler timber merchant

Location Switzerland
Customer Balteschwiler
Products Used Kerto LVL, Nordic premium timber
End-Use paneling and planed timber products with color finishes

Reliable people key to long-term partnership

Challenge

Established in 1791, Balteschwiler is today one of the leading specialized timber merchants in Switzerland and the foremost manufacturer of paneling and planed timber products with color finishes. 30 years ago they were looking for a trustworthy supplier of high quality sawn timber that they could customize and finish to the specifications of their demanding customer base.

More recently, the lead times for Balteschwiler’s customers’ projects have become shorter, with the precise specification for a given order still open until very near the shipping deadline.

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Solution

For over three decades, Balteschwiler and Metsä have had a strong and mutually rewarding partnership. In 2000 Balteschwiler recognized the advantages of Metsä’s Kerto LVL product and the growing market for it. Based on this, they invested in the resources needed to offer their customers a cut-to-size service and a large in-stock inventory. In 2012, as the market continued to mature, they invested in a machining center that can handle panels up to 3.2 meters width and 13.5 meters in length.

Through our support office in Switzerland Balteschwiler is in close communication with Metsä’s Kerto LVL production units in Finland. This level of cooperation supports consistently fast and responsive order handling, which is a primary key to one of Metsä’s longest-running partnership success stories.

Results

Balteschwiler has full confidence in the reliability of Metsä not just as a supplier – but as a partnership where they know their requests will be taken seriously. Over 30 years they’ve learned they can count on Metsä professionals, including their local presence, to deliver the materials needed – on time and of consistently high quality.

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